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Incident Cause Analysis MethodIncident & Accident
Investigations
What to Expect
we understand investigations can be intrusive to the business and or persons affected.
Our approach is tactful and professional ensuring care and diligence is exercised whilst gathering evidence.
Our main aim is providing accurate and reliable information for implementation in continuous improvement of the business or undertaking.
❋ Employee wellbeingOur priority is to ensure employees feel safe at work and are treated fairly in any investigation process.
We provide a supportive and inclusive environment by being transparent and sharing information on progress in a timely manner.
❋ Root Cause Analysis (RCA)Incident investigations at its core, is to identify the root cause of an incident.
The benefit of RCA is improved problem solving, enhanced decision making, better understanding of risk assessment, continuous improvement and operational efficiency.
❋ Privacy and Confidentiality❋ Independent We Investigate as an independent entity, which provides an objective and honest view of the business undertaking such as the policies, procedures, resources, WHS management systems and management of work activities and workers.
The information provided to us is treated in accordance with the NSW Privacy and Personal Information Protection Act 1998 (PPIP Act) and the Health Records Information Privacy Act 2002 (HRIP Act)